Legal
Privacy Policy
Eagle Reach Enterprises Limited (“Eagle Reach”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle information through our mobile applications, websites and related support services. An individual application may provide an additional notice when its features require more specific information.
Information we handle
Depending on the application or service you use, we may handle:
- information you choose to provide, such as an email address, account details, support messages or feedback;
- product and technical information such as app version, device and operating-system type, diagnostics, crash reports and feature interactions;
- information required for a feature you choose to use, after the relevant system permission or in-app explanation is shown; and
- purchase or subscription status supplied by Apple. We do not receive your full payment-card details from Apple.
Each app’s in-app disclosures and App Store privacy information describe the data used by that specific app, including data handled by integrated third-party services.
How we use information
We use information to provide and maintain app features, remember settings, process support requests, diagnose reliability issues, protect our services, understand product performance and comply with legal obligations. We do not sell personal information.
Service providers and disclosure
We may use carefully selected providers for hosting, diagnostics, analytics, communications and other functions needed to operate an app. They may process information only for the services they provide to us and must protect it appropriately. We may also disclose information where required by law, to protect rights or safety, or as part of a corporate transaction subject to appropriate safeguards.
Retention and deletion
We keep information only for as long as needed for the purpose for which it was collected, including support, security, accounting and legal requirements. Retention periods vary by app and data type. Where an app provides an account, deletion controls may be available in the app. You may also contact us to request access, correction or deletion, subject to applicable law.
Your choices
You can control app permissions in your device settings, opt out of optional communications, and stop further app data collection by removing the app. Some features may not work when a required permission is disabled. Contact us for questions about consent, access or deletion.
Children
Our services are not directed to children unless an individual app clearly says otherwise and provides the protections required for its intended age group. If you believe a child has provided personal information unexpectedly, please contact us.
Security and international processing
We use reasonable technical and organisational measures to protect information. No method of storage or transmission is completely secure. Information may be processed in countries other than your own, with safeguards appropriate to the information and applicable law.
Changes and contact
We may update this policy as our apps and practices evolve. We will publish the revised version here and change the effective date.
Questions or privacy requests can be sent to hello@eaglereach.dev.